1. Introduction and scope

  2. Aims and Objectives

  3. General policy statement

  1. Introduction and Scope

    The purpose of this policy is to clearly define piertalk’s commitment to the safeguarding of adults and to provide guidance to volunteers who come into contact with adults.

  2. Aims and Objectives

    This Policy links to piertalk’s aim to:

    Identify initiatives to enhance the local community by arranging social activities.

  3. General Policy Statement

This policy will enable piertalk to demonstrate its commitment to protecting an adult’s right to live safely, free from abuse and neglect. We will do this by assisting and supporting adults to maintain their own safety and ensuring that the adult’s wellbeing is being promoted and has regard to their views, wishes, feelings and beliefs in deciding on any action.

piertalk acknowledges its duty to act appropriately to any allegations, reports or suspicions of abuse particularly where an adult is unable to protect themselves from either the risk of, or the experience of abuse or neglect.

It is important to have the policy and procedures in place so that volunteers and the Committee can work with adults to prevent abuse and know what to do in the event of abuse.

The Policy Statement and Procedures have been drawn up in order to enable piertalk to:

    • provide information and advice

    • promote good practice and work in a way that can prevent harm, abuse and coercion occurring

    • ensure that the process is inclusive at all stages of the adult concerned

    • support adults to identify and mitigate against potential risks

    • support adults who are unable to protect themselves from abuse or neglect

    • ensure that any allegations of abuse or suspicions are dealt with appropriately and the person experiencing abuse is supported.

    • stop that abuse re-occurring.

The Policy and Procedures relate to the safeguarding of adults. Adults are defined as:

    • People aged 18 or over

The Policy applies to the Committee members, trustees, volunteers, sessional workers, students and anyone working on behalf of piertalk.

It is acknowledged that significant numbers of adults are abused and it is important that piertalk has a Safeguarding Adults Policy, a set of procedures to follow and puts in place preventative measures to try and reduce those numbers.

In order to implement the policy piertalk will work:

    • with the Local Authority’s Safeguarding Adult Board or Safeguardng Adults Service to assist in their enquiries, if it believes an adult is experiencing, or is at risk of, abuse or neglect.

    • to promote the freedom and dignity of the person who has or is experiencing abuse

    • to ascertain the adult’s views and wishes

    • to promote the rights of all people to live free from abuse and coercion

    • to ensure the safety and well being of people who do not have the capacity to decide how they want to respond to abuse that they are experiencing

    • arrange where appropriate for an independent advocate to represent and support an adult who is experiencing, or is at risk of, abuse or neglect

    • to enable them to achieve resolution and recovery

    • to manage activities in a way which promotes safety and prevents abuse

    • recruit volunteers safely, ensuring all necessary checks are made

    • to provide effective management for volunteers through supervision, support and training

    • to ensure that safeguarding training for all relevant piertalk members is carried out every three years and that safeguarding is included in the volunteer induction pack for all new volunteers

    • will ensure that all Committee members, trustees and volunteers are familiar with this policy and procedures

    • will inform service users that where a person is in danger, an adult is at risk or a crime has been committed then a decision may be taken to pass information to another agency without the service user’s consent

    • will endeavour to keep up to date with national developments relating to preventing abuse and welfare of adults

    • will ensure that the Designated Named Person understands his/her responsibility to refer incidents of adult abuse to the relevant statutory agencies (Police/Adult Services)

    • will ensure that the designated person attend the Safeguarding Adults Board and the Group Manager for Housing Services attend the Executive Safeguarding Adults Board.

The Designated Named Person for Safeguarding Adults in piertalk is Linda Prince, Chair and her contact details are:-

Telephone number: 01702 322420/07474 119899

Email address :